Packages undeliverable by shipping carrier will be cancelled and returned back to the lumasol shipping center. Once the package is received and processed at our shipping center, customers will be refunded in the same original method of payment used to purchase the product.
We accept payments from MasterCard, Visa, Discover, and American Express. We do not accept returns, exchanges or refunds for opened and used items, except for new and unopened products (refer to “Return Policy” for more information).
1Free shipping applies to the continental United States - excluding Alaska and Hawaii - and is only applicable to the Starter Kit and subscription refills.